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FAQs
1. What services do you provide for collectibles?
We provide secure storage for your collectibles, process and photograph each package, and upload the items into your personal inventory. You can store your items until you are ready to ship them home or to a buyer. If you would like to keep an item sealed if does not have original sealed packaging, please contact us with your request.
2. How does using your facility help me save on postage and taxes?
By consolidating your purchases at our facility, you can save on shipping costs by sending multiple items together. Additionally, holding your items in a tax-free environment until you are ready to ship may help reduce tax liabilities.
3. How does the inventory system work?
Once your collectibles arrive at our facility, we photograph each item and upload the details into your personal online inventory. You can access your inventory anytime to view your items and manage shipping preferences.
4. How do I access my personal inventory?
You can access your personal inventory through our secure online portal. Log in with your account credentials, and you’ll be able to view all your stored items.
5. How are my items protected while in storage?
We prioritize security and take measures such as climate control, regular monitoring, and secure packaging to ensure your collectibles are safe and preserved in optimal conditions.
6. Can I add items to my inventory after they have been processed?
Yes! You can add new items to your inventory at any time. Just have your collectibles shipped directly to our facility, and we will process and add them to your existing inventory.
7. How do I ship my items once I’m ready?
When you’re ready to ship your items, simply log into your inventory, select the items, and choose your shipping preferences. We will take care of packaging and shipping to your desired address once payment has been made.
8. What are your fees for storage and processing?
Our fees vary based on the size and quantity of items stored, as well as the processing services needed. Please refer to our pricing page or contact our customer support for detailed information.
9. Is there a minimum or maximum storage period?
We do not require a minimum storage period, but we recommend storage no longer than 180 days to maximize your savings on postage and taxes.
10. What types of collectibles do you accept?
We accept a wide variety of collectibles, including coins, stamps, action figures, art, and more. Please contact us if you have specific items in mind to ensure they meet our guidelines.
11. How do I contact customer support?
You can reach our customer support team via phone, email, or through the Facebook chat feature on our Facebook Page. We will assist you as quickly as possible.
12. How do I contact customer support?
You can reach our customer support team via phone, email, or through the Facebook chat feature on our Facebook Page. We will assist you as quickly as possible.